How long will it take to receive my order?

While we aim to get proofs emailed to you within 1 working day, during periods of high volume this make take 2-3 working days. Please note that your proofing time does not begin until we have all of the information (and photos, if applicable) and payment for your order. Weekends and public holidays are not included in proofing times.

For printed items, please allow 3-4 working days for printing after you have approved the proof sent.

Where is your shop based in, and do you accept international orders?

We are based in Singapore, and we welcome all international orders. All orders will be processed in Singapore business hours (GMT +8).

How can I use my digital invitation?

You can use the digital invitations as attachment in the email, facebook, etc. You are also free to print as many as you need at home, or you can bring it to any photo printing shop to develop as 5R (5×7) photo. (except for ticket-sized invitation, which would ideally be printed at home).

How do I print my invitations from the digital file?

We will email you the digital file of your invitation in a JPEG format that is identical to a photo taken with a digital camera. Simply print the file at a local photo lab as you would print any normal digital photo as 5R (5×7). If you will be printing at home on cardstock instead of photo paper, we would be happy to send you the invitation in a PDF format instead. Please note that some invitations (ticket-size invitation) are not in the same dimensions, so for ticket-sized invitation, we would advise you to print them from home.

What is the size of the digital invitation?

By default the size is 5×7 (5R). However if you need these in 4×6 (4R) instead, we would be happy to do it at no extra cost. Please specify this during ordering as there’s a $5 resize fee if you request to resize the invitation at a later stage.

Ticket invitations are sized at 4″x8.8″, but we would be happy to resize it for you at no additional cost provided the size change (width & height) is proportional.

Can you help me print my invitation?

Yes, we offer professional printing service for all our invitations for your convenience. The price would vary based on size, materials, and quantity.

What payment methods do you accept, and is it secure?

We accept major credit card payments via Paypal (no Paypal account needed). Paypal is one of the most trusted online payment solutions on the web. Before entering any personal credit card information, you will be transferred to PayPal’s secure servers.

I don’t quite see what I had in mind. Can you create a custom design?

We accept custom orders on a case-by-case basis, so please contact us in advance to see if we can help. If our schedule allows and we have the materials to create what you’re looking for we would be happy to create a custom design. There is an additional fee for custom designs and on average a 3 day proofing time.

Can I change fonts, colors, or graphics on a design?

Yes! Our cards are not made from templates and therefore can be customized. Fonts, colors, wording, patterns, and in most cases graphics and the number/placement of photos can be altered. Make a note of an design changes in the “notes” box upon checkout.